The ability to adapt to change is something that all business owners and leaders are familiar with; but how do you manage what could optimistically be describe as the 'interesting times?' we're living and working through?
We've certainly been through some turbulent times in the past few years. The UK has experienced a period of what feels like continuous change, the pandemic, Brexit, changes in government, the war between Ukraine and Russia, the economy and now the cost-of-living crisis. It can be hard to keep up - let's face it, all of the above would be a challenge by themselves but I'm sure you'll agree that going through them all at once has made for an interesting journey!
We know that the next 6-12 months looks like presenting challenges and changes that are going to impact all of us in different ways, so as a leader, how will you make sure that your employees are; motivated, productive, present?
It starts with you
Ever heard of Maslow's Hierarchy of Needs? Whilst this model was established in 1943 it represents a number of areas that the majority of individuals need to experience to be able to flourish and succeed. With that in mind ask yourself, are you:
If yes that’s great. If not, why not? It's pretty likely that your lack of motivation won't be going unnoticed.
The way you show up for your role has a direct impact on the rest of the workforce and your customers, so ask yourself what you're struggling with and how you can address it.
Is this impacting your success or your business?
You need to hold yourself to account and identify what you are going to stop doing, start doing and continue doing. Phil Daniels, a psychology professor at Brigham Young University created a technique called the Stop Start and Continue and whilst it was designed for team feedback it can be used in many different scenarios including enhancing effectiveness, drive engagement and in turn that can help improve retention rates. Best of all, it’s simple to use! All you need to do is note down:
Write a list
Just thinking about ideas in your head makes it much easier to forget about them and you need to be accountable! If you need convincing, just remember the last time you went shopping without a list; you will have come home with a bag full of things you didn't need and probably have forgotten one or two items you did!
Once you have a list of stop, start and continue items, get out there and talk to your employees. Make them feel empowered and a part of a plan to get things moving again when life is throwing; them, you and the business curveballs.
Let people know that you understand their concerns and try to set up regular meetings where people can voice how they feel, so that they feel part of a team who are 'all in this together' and not just a number on a payroll. This will help your employees to engage with you, on a business and a personal level, as you can show them that you are experiencing similar issues to them.
If staff start to believe you've got a renewed focus on getting through the challenges the 2020s are throwing at you all ...as a team, they'll start to respond to the visible changes they see in you and your positivity will spur them on. Remember, employees mirror their leaders whether we want them to or not!
Allaya Cooks-Campbell from Betterup stated that 87% of employees cherish transparency within their workplace as well as experiencing a notable increase in attracting top talent.
Can I help?
If you're struggling with the turbulence or feel its impacting your employees and would like to talk to an experienced HR consultant about any HR support or HR guidance, I'd love to chat!